FAQ's

Frequently Asked Questions

Do you take any insurance?

We do not take any insurance, including Medicare. A referral or insurance approval is not necessary to see Dr. McKinnon. We offer fair pricing for the care provided. We will provide a receipt. Depending on your insurance provider, you may be able to submit this to your insurance for complete or partial re-imbursement if your insurance allows for out-of-network benefits. We highly recommend that you investigate this through your insurance as each plan is different and we cannot guarantee that care and services at Direct Access Rheumatology will be re-imbursed.

What if I have Medicare?

By Medicare rules, patients who have Medicare cannot seek reimbursement for out-of-network care. Medicare patients can still use their insurance for other services such as laboratory/imaging tests, medications and such.

What about my testing and medications?

Your insurance will be used to provide coverage for any testing or medications recommended and ordered by Dr McKinnon. Please inquire from your insurance if there are any restrictions within your plan.

How long do I have to wait for an appointment?

New patient consultations are typically available within 2 weeks.

Pricing

Please call our office at 725-293-5101 to inquire about pricing for new consult and follow up visits. We require full payment at the time of scheduling an appointment. This will serve as your consult or follow-up appointment fee. In case of a no-show (or rescheduling within 48 hours), this will become a non-refundable no-show fee.

Dr McKinnon spends considerable amount of time reviewing your records before your visit. She allows adequate time for new consults and follow up appointments.

We request that you are considerate to other patients’ needs by cancelling or rescheduling at least 48 hours prior to your appointment. We do not offer another appointment for new patients who failed to show up for their initial appointment.